Frequently Asked Questions
Q: Why should I use Save On Paving?
Finding an experienced and trustworthy contractor for your upcoming paving project can be a frustrating and stressful process.
For the average person with a busy schedule and with so many companies to choose from, it's no wonder why so many people end up hiring the first or even worse – the cheapest – paving contractor they come across and end up suffering the consequences.
Save On Paving was created to simply connect home and business owners with a reliable source of locally trusted paving professionals nationwide. We also aim to be the most helpful paving information resource so that our users are well-informed and can feel comfortable about giving their paving project the green light.
Q: What makes you different from other referral websites?
In today's online world, there are obviously many ways to find a paving contractor. But how do you know who you can trust? There's a big difference between getting your driveway paved and getting a quality paving installation.
Save On Paving uses a rigorous screening process when adding contractors to our network of service professionals. This includes gathering references from previous customers to verify the quality of their work. We believe that your reputation is built on repetition, which is why we strive to only refer contractors who have consistently provided excellent results in the past.
In addition, we offer a personalized approach to ensure that you are referred to the best paving contractor for your specific needs. We want your project to run smoothly from start to finish so that your entire paving experience is an amazing one to remember.
Q: What kind of paving services do your contractors provide?
The professionals in our network have years of paving experience in a wide variety of residential and commercial projects ranging from driveways, sidewalks, and patios; to parking lots, roadways, and everything in between. Our contractors are highly skilled experts in asphalt and concrete installation, repair jobs, and they can also provide custom paving work.
No matter what kind of project you need help with, you can rest assured that our locally trusted pros can complete your paving job with superior workmanship. For more information, click on any link under the Paving Services We Offer section on this page.
Q: Are all of the paving contractors in your network licensed and insured?
Save On Paving conducts thorough research to verify that all of the paving companies we refer to our users are professionally licensed and insured.
Whenever possible, we also take it a step further by researching their historical business conduct through consumer protection services such as the Better Business Bureau and/or the Office of Consumer Affairs. Please read our full Terms of Service for more information.
Q: What cities does Save On Paving service?
Our network of locally trusted paving contractors is constantly growing and will eventually cover all of the major metropolitan areas in the United States. You should give us a call or complete our free estimate form to find out if we have a partner in your specific area.
Our Referral Process
Q: How does your referral process work?
We have a simple 4-step process that will quickly connect you with a reliable and locally trusted paving contractor in your area:
1. You should give us a call at our toll-free number: 1-800-290-4495. Or if you prefer, you can fill out our free estimate form and we'll get back to you as soon as possible. Just make sure that you fill out your information completely and accurately.
2. The name and contact information of our trusted pro will be sent to you via email. If we don't currently have a partner in your area, we will try to connect you with a local paving contractor who we feel is the best fit for your unique project.
3. If we refer you to one of our member professionals, Save On Paving will contact you within 3 business days after providing your referral to ensure that you have connected with our trusted pro. To make sure that you're receiving the best customer experience possible, please respond to our follow-up communications and inform us of any project updates.
4. Once your project has been completed, we ask that you please provide us feedback about your experience with our referred paving contractor. We will email you a simple feedback form that you can fill out and send back to us.
Although this is the final step of our process, it is extremely important to us because your complete satisfaction is our number-one goal. Plus, your honest feedback will help us continue to provide the highest quality paving referrals we possibly can.
Q: Am I obligated to use the contractors recommended by Save On Paving?
No. We believe that our highly qualified network of professional contractors would be the best choice for your paving project, but you are under absolutely no obligation to use our referrals. You will always have the final say.
Q: If I run into a problem, do I contact Save On Paving or my contractor?
Should any problems arise, you should contact your contractor directly. Clear communication between you and your paving professional is the key to ensure that your project runs smoothly from start to finish.
If a problem persists, please let us know. While our preferred contractors are completely independent of Save On Paving and therefore we cannot guarantee their work, we will do our best to help you resolve any challenges. See our Terms of Service for more information.
Q: What if I change my mind before the project is complete, can I cancel my contract?
The decision to cancel a contract will need to be worked out between you and your paving contractor. You should expect to pay for any material costs or work that has already been completed. We only ask that you let us know how your project went and give us feedback so that we can continue to provide the best service possible for our users.
Q: Will you remove a contractor from your network if I have a complaint?
Our mission is to connect our users with the best paving professionals in the United States. If you are not satisfied with your project results, you should first try to resolve the problem with your contractor. Many times, these issues are the result of a simple misunderstanding and can often be resolved by opening the doors of communication.
However, your feedback is essential to maintain the quality of our professional referral service. Before coming to any conclusions, we believe that it is only fair and responsible for us to hear both sides of any complaint or grievance. If we notice a negative trend against a certain contractor, we reserve the right to suspend or revoke their membership status in our network.
Q: If I want to refer a friend or family member to Save On Paving, should I send them to your website or to the contractor you referred me to?
First of all, thank you so much – Save On Paving would not exist without your continued trust and support. We consider it a privilege to serve our users to the best of our ability and you can rest assured that anyone you send our way will be treated with the same level of professionalism and respect.
For that reason, we encourage all our users to send any referrals directly to our website. That way, we can continue to provide outstanding customer support and it's the best way to ensure that your referred contractor is still in good standing with us (e.g. no recent complaints) and has maintained all their professional credentials, insurance, and licensing requirements.
Pricing & Fees
Q: Will I have to pay a fee to use your contractor referral service?
Absolutely not. There is no charge to use our service and we provide 100% free referrals to anyone looking for a locally trusted and affordable paving professional.
Q: How does Save On Paving make money if this is a free service?
Save On Paving is compensated by way of our marketing relationship with the service professionals in our network. We provide our paving contractors with new customer leads, and in return they provide our users with high quality paving services.
Our trusted partners pay a fee for the privilege of serving our users, but these fees do not affect your final estimate or increase the cost of your project whatsoever.
Q: How can I be sure that I'm not paying too much for my paving project?
We go to great lengths to ensure that the paving companies in our network have a well-established reputation for fair and transparent pricing practices. However, our preferred contractors do not directly work for Save On Paving and therefore we cannot guarantee any specific rates for your paving project.
Ultimately, it is up to our users to carefully review all bids and project estimates before agreeing to move forward with your contractor. All prices should be clearly stated in writing and if something is unclear, be sure to ask questions before signing your paperwork. Visit our Paving Cost Guide for realistic project estimates.
Q: What if I have already received estimates from other contractors, but I want to make sure that I'm getting the lowest price?
When comparing estimates from paving contractors, price should only be one of several important factors that you take into consideration. For example, are all of the contractors properly licensed and insured? Do they have a track record of satisfied customers? What type of warranties do they offer?
At Save On Paving, our trusted contractors provide outstanding paving services at competitive rates that match their level of skill, experience, and workmanship. But our referral service is not a good fit for those who are just looking for the lowest price they can find, regardless of quality.
You get what you pay for in life and we take pride in connecting our users with paving professionals who deliver excellent results at fair prices. In other words, our contractors are generally not the cheapest or the most expensive price in town.
Q: How much does an asphalt or concrete driveway cost?
There are a number of factors that must be considered when pricing your driveway installation. The type of paving material, size of your driveway, number of crew members needed to complete the project, etc. must all be taken into account to get an accurate price estimate.
That being said, you should check out our Paving Cost Guide to get a good idea of what your paving installation will cost. You can also visit the following pages: How Much Does an Asphalt Driveway Cost? and How Much Does a Concrete Driveway Cost?
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